Frequently Asked Questions
How Sturdy Is Tub?
The Tub utilizes the same material as inflatable stand up paddle boards and inflatable boats. It is built to support your full body weight on the edges with no problem. Most people don’t even realize it is inflatable when using it because it is so solid!
Can It Be Used Outside?
The Everest Plunge is indoor or outdoor compatible with IPX4 weather resistance rating, We recommend putting the unit under a shelter if placed outside to protect from direct sunlight and elements.
Is There A Warranty And What Does It Cover?
We offer a 1 year warranty on all our cold plunge packages against manufacturing defects and other issues associated with normal product use. This warranty does not cover wear-and-tear or abuse of the product. If you have an issue please contact us.
How Loud Are The Chiller Motors?
Most of the time, when the water is in the desired range, The Chiller does not need to run and the unit is nearly silent. When cooling or heating the water, the fan creates about the same amount of noise as a AC unit or Fridge Motor.
Do You Offer Bulk Discounts?
if you would like to purchase multiple units (3 or more), please send us a message to team@everestplunge.co.nz and we will respond regarding your specific needs!
What Is Your Lead Time?
We have stock arriving each month of most our collection
Feel free to send us a message to find out if a product is instock or when we will be recieving the next shipment.
How Do I Keep The Water Clean?
Our EP1 Cooling motor has built in UV Filtration System and inbuilt partical filter to help keep the water clean 24/7,
You can add a non chlorine based product to further help keep the water clean.
How Can I Drain The Tub?
The Tub can be drained through a few different ways, depending on your setup. If outdoors, you can simply open the valves on the tub and let the water drain out. If you want to direct the water flow somewhere nearby, you can use the Chiller hose to direct the water to drain. If you are indoors or want to empty to a drain somewhere further away, we recommend connecting a Submersible Pump to a garden hose and dropping in the tub so you can drain to your desired location
How Long Do You Recommend Staying In An Ice Bath?
Cold water therapy works best with the right combination of time and temperature. For example, if you're in 10°C water, we recommend staying in for no more than 10mins.
Temp to Time Examples
1°C = 1min Submersion
3°C = 3min's Submersion
5°C = 5min's Submersion
10°C = 10min's Submersion
Who Should Not Partake In Cold Water Immersion?
If you are pregnant, think you may be pregnant, have cardiovascular disease, or epilepsey, you should not partake in cold water immersion. If you have any other preexisting medical conditions, please consult with your physician prior to use.
Will The Tub Leak Air?
The Tub is made of a military grade drop-stitch fabric which is designed to have very minimal air leakage. The tub may need to be topped up with air once in awhile depending on local conditions, and can be done so with the provided hand pump even if water is in the tub.
Can The Tub Be Used Without The Chiller?
Yes – the Tub can be used without the Chiller if you want to use with ice.
We sell the tubs individually.
Can I Use Epsom Salts In The Tub?
Unfortunatley epsom salts and other additives are not recommended as they are corrosovie and would damage the Chiller.
What Can I Use Instead Of Chlorine In My Plunge Pool?
Poppits®is one of the world’s most popular chlorine-free water sanitisers. Poppits®products have been used in New Zealand and Australia for over 40 years.